PROFESSIONAL SERVICES

Our professional services team has 225 years of combined experience

About

Harris Affinity consultants understand the challenges of hospital staffing, administration and system migration because many have worked in a hospital environment.

With licensed systems for use at more than 350 hospitals worldwide, Harris Affinity has a 25-year track record of successful implementations for a wide variety of healthcare organizations, from critical access hospitals to large integrated delivery networks (IDNs), including clinics, hospitals and health systems.


Implementation Services

Harris Affinity enhances the impact of its software solutions through effective training, best practice implementations and professional consulting services.

One Consultant Through the Entire Implementation Journey

Embarking on a new software implementation can feel overwhelming. That’s why Harris Affinity assigns a dedicated consultant to your organization, so that you’ll have an ally through the entire process—from discovery to go-live—who will have a deep understanding of your unique needs.

Implementation Methodology

  • Discovery – Your Harris Affinity consultant walks through your organization’s business processes and tailors the implementation plan to meet your particular requirements.
  • Conversion – Harris Affinity can easily convert data from virtually any other system. The four-step data loading process (load, convert, verify, publish) ensures the integrity of your data.
  • Testing – Harris Affinity’s three-phase testing (functional, integration and user acceptance) is another way to ensure only valid data makes it to production.
  • Training – Flexible training options let you choose between onsite (classroom) or offsite (webinar). Harris Affinity’s train-the-trainer approach has been proven successful in more than 540 deployments.
Harris Affinity implementation process

Hosted Options

In addition to a traditional, on-premise offering (where the software is hosted on your servers), Harris Affinity provides hosting options (where the software is hosted in our data center).

Harris Affinity offers dedicated access to a client’s hosted services via a point-to-point VPN tunnel, 24x7x365, to our Austin, TX data center which is certified in many aspects of security. Harris Affinity’s team of IT experts manage and mitigate potential risks, perform routine system reviews to reduce and prevent downtime, and provide reports showing the status of environments and activities performed. This allows clients to focus on patients and health care providers.

Professional Services

In a constantly shifting healthcare environment, it’s important to have a long-term partner you can count on. Harris Affinity provides a variety of professional services to clients when needs arise. Whether an organization is undergoing a staffing shortage, high turnover, an influx of new staff members or a reassessment of business processes, the Harris Affinity team is here to help. Services include:

Consulting

The Harris Affinity Professional Services team does its due diligence to understand your organization’s unique processes in order to make recommendations for improvement. Let us help you eliminate redundancy and improve efficiency.

Staffing

Whether you need temporary or permanent placements due to high turnover, maternity leave or budget shortages, Harris Affinity’s outsourced staffing gives you access to a wide range of skilled experts who service practically any need and offer quick solutions.

Eliminate FTE Requirements

Lessen the burden on staff members and the budget by counting on Harris Affinity as your first line of support.

Report Creation

It takes time and technical know-how to present data in a digestible way. Increase the bandwidth of your IT team by allowing Harris Affinity to create custom reports and analytic dashboards for your hospital administrators.

HealthCheck

A Harris Affinity consultant arrives onsite to review, evaluate and make recommendations to ensure your facility is getting the most out of your system, at no cost to you.

Harris Affinity Professional Services team

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